Our Return and Refund Policy was last updated July 22nd, 2022.
Thank you for using services provided by the application app.lokally.io.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any services that You purchased with Us.
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
You are entitled to cancel Your Order within 30 days without giving any reason for doing so.
The deadline for cancelling an Order is 30 days from the date on which You receive the right to use the Service or on which a third party you have appointed, who is not the carrier, receives the right to use the Service.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
We will reimburse You no later than 30 days from the day on which You stop using the Service. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
In order for the Service to be eligible for a return, please make sure that:
We reserve the right to refuse returns of any Service that does not meet the above return conditions in our sole discretion.
If the Service was marked as a gift when purchased and then sent directly to You or Your acquaintance (i.e Referral Bonus or Credit), this Service is not object of refund.
If you have any questions about our Returns and Refunds Policy, please contact us: